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Do you have experience working with customer accounts? Do you want to work for a leading company that has been around since 1946? If so read on!
What will you be doing?
You will be responsible for managing customer accounts, processing sales orders from first point of contact to the dispatch of goods, including maintenance of procedures.
Using the in-house system, you will be responsible for the release of parts to allow their sale, retail price, assigning lead times etc, conforming with all company rules and policies where applicable.
Liaising with freight forwarders and carriers when necessary you will work closely with manufacturing and purchasing teams to ensure the customers' delivery requirements are met. This will involve informing the manager of any problems that may affect the task.
You will produce up-to-date filing, answer any telephone queries for the department where needed, and process customs paperwork as required.
What we need from you -
You must have excellent verbal and written communication skills and have extremely high levels of customer service to match to the company standards.
You must be confident in using computer systems, including Microsoft Office and be able to learn in-house computer systems.
You must be confident in managing deadlines and producing accurate, detailed work unsupervised on a daily basis.
The hours for this role are Monday to Thursday 8-4:15 and Friday 8-3. Flexibility is needed at month-end and you may be required to work some additional hours at the weekend, but don't worry, this will be paid at time and a half or double time!
If you want to work in a lively environment where every day is different and you will look forward to doing your job then apply now!
FPR Group is acting as an Employment Agency in relation to this vacancy.
Note: this is the location of the town or city the job is in and not the exact location of the employer.