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Job Summary

  • Location New Milton, Hampshire
  • Salary Up to £10.00 per hour
  • Contract Type Temporary/Contract
  • Sector Office Support & Commercial
  • Date Posted 21 May 2018
  • Ref H3207_1526919458

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Job Description

We are currently recruiting for a Customer Service Administrator to join an impressive and growing international based manufacturing organisation in New Milton. This is a on an ongoing temporary contract and you will be responsible for providing high levels of customer service and admin support to the company's chemical & inkjet customer base.

Applicants are invited to apply through the Commercial Division of FPR Group and interviews will be carried out shortly.

You will require the following skills and experience:-

  • Previous experience of working in a manufacturing environment.
  • Previous experience processing orders.
  • Strong administrative skills
  • Experienced in resolving complaints in a sensitive & professional manner.
  • Highly responsive & pro-active.

Your main duties and responsibilities will include:-

  • To be responsible for the day to day management of allocated customer accounts through liaison with internal departments such as manufacturing/ production, escalating any appropriate issues to the Customer Service Manager.
  • Provide timely, accurate and reliable information to customers at each stage of the process- enquiries, orders, deliveries, appointments and complaints.
  • Input and maintenance of customer orders and schedules onto MRP/ ERP system.
  • Prepare & raise quotations, and liaise with Engineering, Quality, Purchasing and Production to provide accurate delivery information & price for quotes issued.

FPR Group is acting as an Employment Business in relation to this vacancy.

Job Location

Note: this is the location of the town or city the job is in and not the exact location of the employer.

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