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Job Summary

  • Location New Milton, Hampshire
  • Salary Up to £10.00 per hour
  • Contract Type Temporary/Contract
  • Sector Office Support & Commercial
  • Date Posted 21 May 2018
  • Ref H3207_1526919458

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Job Description

We are currently recruiting for a Customer Service Administrator to join an impressive and growing international based manufacturing organisation in New Milton. This is a on an ongoing temporary contract and you will be responsible for providing high levels of customer service and admin support to the company's chemical & inkjet customer base.

Applicants are invited to apply through the Commercial Division of FPR Group and interviews will be carried out shortly.

You will require the following skills and experience:-

  • Previous experience of working in a manufacturing environment.
  • Previous experience processing orders.
  • Strong administrative skills
  • Experienced in resolving complaints in a sensitive & professional manner.
  • Highly responsive & pro-active.

Your main duties and responsibilities will include:-

  • To be responsible for the day to day management of allocated customer accounts through liaison with internal departments such as manufacturing/ production, escalating any appropriate issues to the Customer Service Manager.
  • Provide timely, accurate and reliable information to customers at each stage of the process- enquiries, orders, deliveries, appointments and complaints.
  • Input and maintenance of customer orders and schedules onto MRP/ ERP system.
  • Prepare & raise quotations, and liaise with Engineering, Quality, Purchasing and Production to provide accurate delivery information & price for quotes issued.

FPR Group is acting as an Employment Business in relation to this vacancy.

Job Location

Note: this is the location of the town or city the job is in and not the exact location of the employer.

Your Key Contact

Emma White MIRP CertRP

Emma White MIRP CertRP

I am a senior consultant at FPR Group who specialises in Office Support & Commercial recruitment for both temporary & permanent positions. I have been with FPR Group for 4 years and take great pride in helping both my candidates and my clients with their recruitment needs and career moves.…

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