Brazilian Portuguese- Customer Service Advisors
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Brazilian Portuguese Customer Service Advisor.
Are you fluent in Brazilian Portugese and English? Do you want to work for a company where you are not just a number and are provided with excellent benefits? If yes then click apply now!
An excellent opportunity has arisen to work for an international organisation based in the Portsmouth area. The main purpose of this role is to service all customer requirements for the company, delivering an excellent customer service at all times which will include dealing with complaints.
You must be fluent in both Brazilian Portuguese and English as you will be receiving inbound calls from various countries around the world.
You will benefit from a competitive salary of £17,087 and excellent benefits package which includes 25 days holiday plus bank holidays, health insurance, life assurance, travel insurance, childcare vouchers, gym membership, annual company discretionary bonus and free parking.
Suitable Candidates will:
- Be able to provide excellent customer service at all times in line with the standard and guidelines set out by the Quality Assurance Department, to enhance the customer experience.
- Deal confidently with customer complaints and difficult situations whilst resolving them appropriately.
- Provide excellent telephone and customer service skills.
- Be fluent in Brazilian Portuguese and English.
- Competent in Microsoft Office.
Please note this role is to cover a time zone difference so will be night shifts on a rota basis.
These shifts will be between 8am - 11pm.
Note: this is the location of the town or city the job is in and not the exact location of the employer.