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Claims and Customer service Agent

Job Summary

  • Location Redhill, Surrey
  • Salary £18000 - £22000 per annum
  • Contract Type Permanent
  • Sector Office Support & Commercial
  • Date Posted 03 May 2019
  • Ref 3342_1556896573

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Job Description

Claims and Customer Service Agent

Are you looking for a new permanent role in Redhill? Do you have experience handling calls and prior knowledge of the car industry? If so, you could be perfect for this job! We are currently recruiting for a Claims and Customer Service Agent to join an impressive and growing national-based organisation. In this role you will be working to ensure the needs of internal and external customers are met.

Applicants are invited to apply through the Commercial Division of FPR Group and interviews will be carried out shortly.

You will be responsible for various areas of the company's customer service work, ranging from answering incoming calls, contacting and booking in customers, and dealing with customer queries; to loading new claims and/or organising vehicle collection and delivery. Organising allocations of courtesy cars, and organising delivery and collection paperwork of both customer and company vehicles will also be part of your duty. It will also be your responsibility to keep correct and up-to-date activity records on the company database.

We require someone who is pro-active and customer-focused, with an upbeat and friendly personality and a confident telephone manner. You must be well-organised with an ability to multi-task with great time management skills and ability to work to deadlines, as well as an ability to display ownership for your workload and a good attention to detail. IT literacy is integral.

Hours will be 8-6, Monday to Friday, with a salary of £18,000-20,000 pa depending on experience.

If you believe you would be a good fit, apply now!

Call Tyler at the Havant office of FPR Group, or email at

FPR Group is acting as an Employment Agency in relation to this vacancy

Job Location

Note: this is the location of the town or city the job is in and not the exact location of the employer.

Your Key Contact

Tyler Butler

Tyler Butler

I joined FPR Group in November 2018, after graduating with a BA in English. Though I am just beginning here, I am already learning so much about the field and all its intricacies. I am tasked with placing both temporary and permanent roles, and enjoy talking to new people everyday and helping…

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