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Claims Support Advisor - Chichester

Job Summary

  • Location Chichester, West Sussex
  • Salary Up to £10 per hour
  • Contract Type Temporary/Contract
  • Sector Office Support & Commercial
  • Date Posted 09 May 2022
  • Ref 5334_1652091303

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Job Description

Claims Support Advisor

Chichester

Temporary - £10 per hour

Are you looking for a Summer job? Have good Customer Service skills? Have a great telephone manner? Look no further, we have you covered!

We are recruiting for summer students for our well-established client to join their travel claims team. You will be responsible for accurately assessing claims in line with policy terms and conditions and ensuring that valid claims are paid quickly, without unnecessary delay. If you are looking for an immediate position and are interested in the role, get in touch today. Read below for more information.

Day to day responsibilities:

  • Accurately assess claims in line with policy terms and conditions
  • Paying valid claims quickly without unnecessary delay
  • Ensure customers who aren't covered are informed at the first opportunity.
  • Providing an empathetic approach for all our customers by putting yourself in their shoes and understanding their needs
  • Identifying both opportunities to recover money from other insurers and potential fraudulent claims
  • Resolving disputes with customers, referring to your colleagues for advice if needed
  • Proactively presenting solutions to problems

What do I need?

  • Ideally some customer service experience
  • A clear and confident phone manner
  • Be able to work under pressure
  • Be able to record data accurately and efficiently
  • Be naturally empathetic
  • Focused on the task at hand with attention to detail for accurate claim assessment
  • First class verbal and written communication skills
  • Team player with the ability to contribute positively and support others in times of surge.
  • High levels of organisation of both time and workload

Hours:

  • A variety of flexible working patterns available between Monday and Saturday on a temporary or permanent basis

If you are interested in hearing more and believe you are the perfect candidate, please contact Sophie or click on the 'Apply Now' Button.

FPR Group is acting as an Employment Agency in relation to this vacancy.

Job Location

Note: this is the location of the town or city the job is in and not the exact location of the employer.

Your Key Contact

Sophie Carey CertRP

Sophie Carey CertRP

Having completed a degree in Events Management at Bournemouth University I joined FPR Group in May 2018 as an Events Coordinator and helped coordinate the prestigious events we run in and around West

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