Customer Acquisition Agent
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Customer Acquisition Agent
A fantastic opportunity has arisen to work within a well-established financial services company based in Warrington on a permanent basis. This company are expanding and looking for someone who wants to grow with the company. They want someone to be confident in themselves and help with suggestions on ways to improve as well as being able to develop your own skills, all with a smile on your face! You would be a name and not just a number here, each day will be different all within a friendly and social atmosphere.
Role Responsibilities -
In this job role you will be responsible for contacting approved customers and progressing their applications to completion, ensuring they are happy with the agreement and have a full understanding of the documentation. You will check all proofs to support the application and provide a full quotation and explanation of the services as well as assessing the customer's intent and ability to repay with an income and expenditure calculator. You will use both audio and video calls to guide the customers through the documentation and discuss the gain agreement from the customer. Following on from this you will then complete the delivery pack and act as a point of contact for the customer and dealer throughout the whole process. You need to be good at decision making and be happy with contributing to meeting and discussions to find ways to improve.
You will need strong verbal and written communication skills and be confident on computers (Microsoft Office). You must have experience of a fast paced and changing environment and be polite and courteous at all times. Excellent attention to detail is needed and happy with dealing with confidential information on a daily basis.
The hours of work for this role are between 9am and 8pm Monday - Friday, 9am - 6pm Saturday and 10am - 4pm Sunday.
PLEASE NOTE - you will only work 37.5 hours per week throughout these times and it will be on a rostered basis.
The best bit!! What's in it for you?
As well as a competitive salary of £18,000 - £20,000 with a personal monthly bonus scheme, this company have AMAZING benefits and excellent career progression you will get; free tea and coffee, treat days, free parking, an onsite crèche, free weekly cinema screenings, onsite cafes and restaurants, free shuttle buses from the train stations, free Wi-Fi and much more (I will run out of room if I list them all!)
If you are interested in this position and want to learn more then please contact Jo or Tyler at the Havant office immediately or click Apply Now!
FPR Group is acting as an Employment Agency in relation to this vacancy.
Note: this is the location of the town or city the job is in and not the exact location of the employer.
Your Key Contact
I joined FPR Group in November 2018, after graduating with a BA in English. Though I am just beginning here, I am already learning so much about the field and all its intricacies. I am tasked with placing both temporary and permanent roles, and enjoy talking to new people everyday and helping…