Skip to content

Customer Process and Distribution Administrator

Job Summary

  • Location Portsmouth, Hampshire
  • Salary Up to £22000 per annum
  • Contract Type Permanent
  • Sector Office Support & Commercial
  • Date Posted 26 May 2021
  • Ref 4750_1622024702

You can view all our current jobs here.

Job Description

Customer Process and Distribution Administrator

Full Time - Permanent

Hilsea, Portsmouth


FPR Group have been given an exciting opportunity to recruit for a talented individual looking for a new opportunity as a Customer Process and Distribution Administrator. Your purpose will be to be able to complete a range of administrative tasks, have excellent time keeping, be efficient and have a can-do productive attitude. You will be expected to meet deadlines, use importing and exporting systems as well as ordering systems and be good with numeracy and computer systems. If you believe this sounds like something you would be interested in, read on to find out the responsibilities and get in touch today. This role is based in Hilsea, Portsmouth.


  1. To process customers' orders
  2. To liaise with the planning office
  3. To organise transport for completed orders
  4. To monitor stock levels of imported products and place orders with other companies within the group
  5. To organise the transport of the imported products
  6. To collate sales statistics on a weekly basis
  7. To liaise with customers for any matters/queries concerning their orders and initial enquiries
  8. To provide timesheets to temporary staff agencies and the payroll office.
  9. To keep a record of all staff holidays and reconcile at year end.
  10. To input and calculate hours for payroll.


  1. To ensure that all incoming orders are processes as quickly as possible and passed on to the planning office when products are not available.
  2. To ensure that all orders are confirmed via email to customers with the best delivery date possible.
  3. To contact transport companies via email in order to organise the shipment of completed orders within the UK, Ireland and to a lesser extent Europe.
  4. To ensure that the stock items for the imported products do not exceed the level required to satisfy the demand.
  5. To liaise with sister companies on a regular basis to ensure that transport is organised accordingly when stock becomes available and rationalise import costs as far as possible.
  6. To ensure that summary sales statistics are provided to the company Directors on a weekly basis so they can monitor the company turnover and value of orders in house.
  7. To ensure that recruitment agencies receive their input sheets in time to pay the temporary staff that we employ. Also responsible for keeping a record of the permanent staff attendance that is provided to our external payroll office once a month and for processing bacs payment once completed. A summary table of all employees cost is provided to the accounting department.


  • Monday - Friday 9.00am - 5.00pm


  • £22,000

We are looking to set up interviews as soon as possible, so if you are excited by the sound of this job opportunity CLICK APPLY today or if you would like to hear more information contact Sophie on 01243-778021

FPR is acting as an Employment Agency in relation to this vacancy.

Job Location

Note: this is the location of the town or city the job is in and not the exact location of the employer.

Your Key Contact

Sophie Carey

Sophie Carey

Having completed a degree in Events Management at Bournemouth University I joined FPR Group in May 2018 as an Events Coordinator and helped coordinate the prestigious events we run in and around West

Search for a Job

Search Jobs