Customer Service Administrator
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Permanent Sales Administrator
Do you want to work for a manufacturing company who are rapidly expanding? A company where you would be a name and not just a number? Our client has been one of the best in the business for the last 20 years and a looking for someone like you to join the team!
In this role you would be reporting to the Technical Sales Manager and accountable for Sales and Customer Service Administration, Order Tunnel Management, Sales, Client Servicing and Business Development Activities.
You will be responsible for processing of customer enquiries whilst growing an understanding of engineering drawings and manufacturing methods. You will manage the customer potential order tunnel, delivering client servicing and customer service within the time scale provided. Processing customer orders and contract reviews on a daily basis you will check purchase orders and quotations, preparing sales and works orders documentation. Ensuring customer enquiries, orders and products are progressed professionally you will assist in liaising with the production department for any technical enquiries. Your role also includes managing and prioritising workload in a changing environment so you need to have good organisation skills.
You will contribute to the Company successfully surpassing its monthly and annual enquiry level, new customer acquisition targets, selling price, gross margin and net profitability.
You will assist with new visitors with a big smile! and cover reception duties if needed,
Experience with MRP/ERP systems is a big advantage for this role. You need to have a good attitude, willing to learn and a flexible can do attitude.
If you want to grow within a company who will bring the best out in you then click apply now!
The best bit!
What you will get out of it!
- 33 days annual leave including statutory holidays
- Company sickness scheme (subject to qualifying criteria)
- Bonus scheme
- Company auto enrolment pension scheme (subject to qualifying criteria)
- On-site training and monitoring
- The opportunity to progress in a forward thinking company
- NO EVENINGS OR WEEKENDS
The hours for this role are 8:15 - 5 Monday-Thursday and 8:15 - 3:45 Friday. The salary is £18,000 - £20,000 depending on experience.
FPR Group is acting as an employment agency in relation to this vacancy
Note: this is the location of the town or city the job is in and not the exact location of the employer.