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Customer Service Administrator

Job Summary

  • Location Portsmouth, Hampshire
  • Salary £17500 - £21000 per annum
  • Contract Type Permanent
  • Sector Office Support & Commercial
  • Date Posted 23 November 2017
  • Ref H2782_1511434981

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Job Description

Are you looking for a Customer Service Administrator position that can utilise your existing skills? We are currently looking for a Customer Service Administrator for a large Fleet Management company in Portsmouth. This role will be reporting directly into a Customer Service Team Manager and you will be responsible for providing high levels of customer service and administrative support to the company's client base.

The company provide a tailored and professional vehicle management solution that supports clients with their everyday challenge of running an efficient business fleet. The company have a continuous improvement culture so if you enjoy putting forward new ideas and being heard then this could be perfect for you.

What will you be doing?

  • You will be responsible for providing customer support to a series of key accounts through liaison via email or telephone communication (70% email, 30% telephony)
  • Build strong working relationships with external and internal customers.
  • Champion the customer's interests by solving problems, resolving uncertainty and liaising with internal teams and the customer to ensure a complete resolution service

What will you get out of it?

The salary for this role is £17500 rising to £21000 after completion of a successful training programme. They can also offer you 30 Days holiday rising with duration of service, discretionary company bonus, Childcare Vouchers, Cycle to work scheme, Life Insurance, Pension Scheme, Share save scheme, Subsidised gym membership, Free Parking and big discounts a major retail outlets including discounted cinema tickets.


If you have a customer-centric approach and enjoy providing a one stop resolution service to your customers then hit apply today!

Job Location

Note: this is the location of the town or city the job is in and not the exact location of the employer.

Your Key Contact

Emma White MIRP CertRP

Emma White MIRP CertRP

I am a senior consultant at FPR Group who specialises in Office Support & Commercial recruitment for both temporary & permanent positions. I have been with FPR Group for 4 years and take great pride in helping both my candidates and my clients with their recruitment needs and career moves.…

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