Customer Service Representative
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We are recruiting for a Customer Support Representative to join a global leading manufacturer based in Fareham.
You would receive a salary of £25,000-£27,500 dependent on experience plus fantastic benefits including 25 days holiday plus bank holidays, 7% pension contribution from them, flexitime, an incredible subsidised canteen with chefs, childcare vouchers, Costa Coffee on site, purchasing of shares if you wish and more!
What will I be doing?
Working with a team of 8 positive, happy and vibrant members of the Customer Service team, the main purpose of the role is to efficiently and responsively co-ordinate customer requirements and manage tasks linked to commercial activity. You'll be monitoring timescales and raise any concerns over any issues, writing up commercial quotations and presenting them to customers, as well as support customer complaints in accordance to company policy. This is just a little of what you'll be doing - your role will certainly be full of variety!
What do I need?
We're simply looking for a personable, pro-active and highly self-motivated individuals who have excellent attention to detail with the ability to manage your time in order to meet deadlines, putting in extra time should it be required. All of these traits are vital! Experience already within a customer service centric role is important yet it does not matter what industry you are from! Naturally, you will need to be IT literate, be flexible and have great customer service skills to interact and build relationships with customers and employees on site.
How do I apply?
Simply click "APPLY NOW!" to send your CV directly over to us. If you have any questions at all, please don't hesitate to give us a call on 02392 453 377 and ask for Steph Gray
FPR Group is acting as an Employment Business in relation to this vacancy.
Note: this is the location of the town or city the job is in and not the exact location of the employer.
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