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Customer Success Advisor

Job Summary

  • Location Basingstoke, Hampshire
  • Salary £22000 - £28000 per annum + Pension, life insurance, discount schemes
  • Contract Type Permanent
  • Sector Industrial & Manufacturing, Technical & Engineering, Office Support & Commercial
  • Date Posted 12 July 2019
  • Ref 3946_1562929624

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Job Description

Customer Success Advisor

£22K - £28K

A fantastic opportunity has arisen to join our client's Customer Success team. If you like variety in your job as well as having the opportunity to proceed in your career, then please read on.

As a Customer Success Advisor, ideally you will:

  • Come from a customer focused business environment, preferably B2B
  • Have experience in order processing in large volumes of industrial products
  • Be proficient in providing detailed quotes
  • Have a strong interest in being involved in a creative and design-led solutions environment

And will be:

  • Highly resilient and tenacious
  • Able to interact in diverse groups from technical to non-technical colleagues and clients
  • VERY strong attention to detail with a desire to consistently improve
  • Creative problem solver
  • Self-motivated B2B professional

You will have:

  • Solid experience in using ERP (AX), MS Office and CRM programs
  • A minimum of 3 years' professional experience in driving customer success
  • Previous experience in a B2B customer service or internal sales environment
  • Degree level education but this is not essential


  • 4 x Life assurance
  • Generous pension contribution
  • Discount scheme
  • Learning and development opportunities and career progression

For a full job description and information about the company, please call either Louise or Sophie on 01243 778021 at FPR Group's Chichester office.

FPR Group is acting as an Employment Agency in relation to this vacancy

Job Location

Note: this is the location of the town or city the job is in and not the exact location of the employer.

Your Key Contact

Sophie Carey

Sophie Carey

Having completed a degree in Events Management at Bournemouth University I joined FPR Group in May 2018 as an Events Coordinator and helped coordinate the prestigious events we run in and around West

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