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Customer Support Advisor

Job Summary

  • Location Birmingham, West Midlands
  • Salary Up to £9.12 per hour
  • Contract Type Permanent
  • Sector Office Support & Commercial
  • Date Posted 14 February 2019
  • Ref 3724_1550138487

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Job Description

ustomer Support Advisor - Corporation Street

Part Time - 20 hours

Are you currently working in the retail industry and are you looking for a new role to challenge you? Do you love working with people and enjoy showing off your customer service skills? We are currently looking for Customer Support Advisors to provide technical support to customers entering the store of a well-known mobile phone company. The company have been voted the best UK network and currently have around 444 million customers! You really would be working with the best in the industry.

The company are a telecommunications company who cover the whole of the UK. They are passionate about what they do, so they are ideally looking for someone who is equally as passionate and enthusiastic about technology and telecommunication products.

What will you be doing?

You will be the face of the business so be first point of contact for all customers entering the store. You will provide a high level of customer service and technical support both face to face and over the phone, showing each customer how to make the most out of the products they are purchasing whilst answering any queries they may have. You will get continuous training on new products to ensure your knowledge is up to date assisting you in providing a top class service.

What will you get out of it?

The role is temporary ongoing with a salary of £9.12 per hour.

They are flexible with the hours you work so would be more than happy to discuss this with you in interview to come to an agreement that fits round you both.

This is an excellent role working for a large, well known high street brand known for its award winning customer service which would look amazing on your CV!

Please feel free to call for Jo or Tyler in the Havant office or you can apply here. You will also find us on LinkedIn/Facebook or you can email me on

FPR Group is acting as an Employment Agency in relation to this vacancy.

Job Location

Note: this is the location of the town or city the job is in and not the exact location of the employer.

Your Key Contact

Tyler Butler

Tyler Butler

I joined FPR Group in November 2018, after graduating with a BA in English. Though I am just beginning here, I am already learning so much about the field and all its intricacies. I am tasked with placing both temporary and permanent roles, and enjoy talking to new people everyday and helping…

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