Key Account Manager
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Job DescriptionWe are currently looking for a Key Account Manager for a large Aerospace company in Fareham.
They will be responsible for managing one our clients' largest accounts, acting as the point of contact on all operational objectives between them and our client.
The company designs and manufactures aviation parts for both civil and defence industries; a global organisation, who work with companies all over the world.
As the Key Account Manager, you will deliver complete satisfaction by ensuring the client's expectations are anticipated, understood and met whilst developing business and enhancing profitability on the account.
What will you be doing?
This is role will give you variety; you'll be in charge of carrying out all commercial and contractual negotiations between the company and the client, strengthening the relationship and building customer loyalty. The account you'll be responsible for are a global client, and you'll be looking after client's local business both Onshore and Offshore within the UK.
You will also build relationships with other aircraft manufacturers, developing the business, planning formalising and co-coordinating meetings with operational teams and top management, achieving and increasing turnover, in addition to managing all customer visits to meet objectives You'll monitor global performance across the account's entities, establish internal and external performance reviewing, driving continuous improvement.
In addition to providing operational and managerial support to the the Customer Service Managers, the successful applicant will also take on this role for the account; responsible for working with other CSMs to achieve the goals of the company and their client's needs. In doing this they will carry out recruitment, training, coaching and personal development reviews as required, identifying and improving process followed by delivering.
You will be passionate about customer service and be a proactive, not reactive, individual. If you thrive under pressure and enjoy a fast paced demanding role where no two days are the same, then this will be a rewarding role for you.
What will you get out of it?
The salary for this role starts from £45,000. They can also offer you 25 days holiday (+Bank holidays), flexitime, a generous contributory pension scheme, health cash back scheme, onsite Costa coffee and subsidised canteen and free parking!
If this role sounds like the next step in your career, click 'Apply' to send your CV to us and for us to be in touch! Alternatively, if you wish to have a discreet conversation to learn more about the opportunity, please ring the Havant office on 02392 453377 and ask for Peyton.
Note: this is the location of the town or city the job is in and not the exact location of the employer.