Sales Support Administrator

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Job Description

Sales Support Administrator

Tell me more!
We are looking for a Sales Support Administrator to work with Sales agents in the coordination of sales offerings and incoming quotations. We need someone with an extensive background in customer service where they can display the ability to lead by the phone and put customer's first. This role is based in Basingstoke supporting our client who are expects in the lighting industry.

What will I be doing?
You will be supporting Sales staff including in-office and field sales teams in the pre-qualification of all quotations to ensure maximum value output. You will be providing quotes/offerings to customer's agreed SLA's, following up on previous offers and quotes, working with staff to understand gaps within the market. Further to this, you will be regularly updating your line manager in areas of progress, updates on key accounts as-well as maintaining these relationships accordingly. There will be an element of up-selling company products and services to prospects through regular conversations.

What do I need?

• Previous customer service + sales experience, preferably 2+ years relatable experience.
• Commercial experience evident throughout your career and experience.
• Someone with an exceptional organisational skill-set as you will be supporting multiple agents at one time.
• To be customer centric and driven from results.

• Excellent attention to detail.

The Package: This role is paying up to £26k p/a, additional benefits are: 25 days holiday, flexible working in way of hybrid working and flexible shift patterns and much more…

We want to hear from: Keen and motivated individuals with a Sales/Customer Service background. Someone who can prioritise and organise a busy workload and get results.

If this sounds like you, please hit 'Apply Now' to send your CV to us. If you wish to discuss the role in further detail, please call the Havant office and ask for Lewis.

FPR Group are an agency acting on behalf of our client.