Senior Customer Service Coordinator
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Do you have fantastic Customer Service skills within the world of Manufacturing? Are you great at problem solving as well as remaining calm under pressure?
We are currently looking for a Senior Customer Service Coordinator to join an international manufacturing company in Fareham with a competetive salary and fantastic benefits!
What will I be doing?
You would be responsible for providing exceptional levels of customer service, acting as a link between the company's customer base and the different departments within the business.
You will be providing timely, accurate, and reliable information to customers at every stage of the process including enquiries, orders, deliveries, appointments, and complaints. You will need to handle everything in a professional and calm manner, ensuring customers feel supported and respected.
What do I need?
You will need strong experience within Customer Services as you must be able to apply your customer/client relation skills to this position. You will also need a background within Manufacturing as you will need an understanding of the production processes.
You should have excellent inter-personal skills and be able to handle any query that comes to you. As this is a Senior position, some experience of supervisory management is required.
How do I apply?
To send us your CV directly, simply click "APPLY NOW!" and we will get back to you swiftly. If you have any questions at all, please don't hesitate to call us on 02392 453 377 and ask for Claire O'Kennedy.
FPR Group is acting as an Employment Agency in relation to this vacancy.
Note: this is the location of the town or city the job is in and not the exact location of the employer.
Your Key Contact
I joined FPR Group in March 2019 and work in the Office Support & Commercial team. I work hard to provide the best possible service to both clients and candidates in the most personable, friendly way I know how! I love the variety that each day brings and there’s no better feeling than to know…