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Support Analyst - Independent Living Services

Job Summary

  • Location Chichester, West Sussex
  • Salary Up to £10.14 per hour
  • Contract Type Temporary/Contract
  • Sector Office Support & Commercial
  • Date Posted 06 August 2019
  • Ref 4043_1565105341

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Job Description

Support Analyst - Independent Living Services

Central Chichester, 3-6 months contract role

£10 - £11/hr

Located in a prominent position in central Chichester, our client is recruiting for a Support Analyst within the Independent Living Services department, a role in which requires a strong financial and administrative background to provide analytical support.

The position is available on a contract basis, for three to six months, paying £10.14 an hour.

Key Accountabilities

  • Delivers timely and efficient specialist financial and analytical support to a team or across teams with an awareness of team requirements. Prioritises day to day work in the short term, working with colleagues to deliver objectives and a customer focussed service.
  • Processes timely and accurate payments, invoices, or other financial administration tasks relating to the team service (or service across teams) as instructed. Uses SAP or other large computerised financial system to undertake these processes according to procedure. Performs basic related calculations and works with formulae where necessary.
  • Analyses technical financial information relating to the team specialism and draws conclusions relating to individual budgets, payments, assessments or other financial processes in order to process varied tasks appropriately. For example, analyses information relating to a service's performance or budget and suggests appropriate action according to the individual situation in line with procedures.
  • Produces standard letters and correspondence working independently to ensure timely, appropriate and accurate written communication.
  • Assists with the production of management information/statistics as required, drawing relevant information and statistics from manual and computerised records and calculating and manipulating data as appropriate.
  • Updates and maintains relevant computerised and manual records relating to the service(s) appropriately and accurately.
  • Follows procedures and processes in order to respond independently to day to day telephone, email and written queries relating to the team specialism including using initiative to resolve unexpected problems where necessary. Provides financial advice, guidance and information to clients including members of the public and managers. Refers complex or technical queries, and those unrelated to the service appropriately. Asks for help when unsure of how to act, working under guidance on unusual or difficult problems.
  • Communicates with and develops good working relationships with relevant managers and colleagues in order to deliver an effective service. Communicates with the public appropriately, including using tact, understanding, and a sound knowledge of the service to resolve queries and difficulties with people who may be upset, confused or angry.
  • Responsible for accounting for large sums of money in the form of cash, cheques, direct debits, invoices or equivalent, through the monitoring of budgets, or authorisation of payments or invoices. Delegated direct responsibility for the appropriate and accurate handling and processing of payments and invoices relating to services as required.
  • Direct responsibility for appropriate and careful daily handling of confidential and sometimes sensitive or personal financial or other related information relating to the service.
  • Remains up to date and compliant with all relevant organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice.
  • Equality: Supports equality and diversity and respects customers, clients and other members of staff regardless of gender, age, disability, sexual orientation, religion or ethnic origin.

For more information and a full job description please contact Sophie or Louise on 01243 778021.

FPR Group is acting as a Recruitment Agency in relation to this position.

Job Location

Note: this is the location of the town or city the job is in and not the exact location of the employer.

Your Key Contact

Sophie Carey

Sophie Carey

Having completed a degree in Events Management at Bournemouth University I joined FPR Group in May 2018 as an Events Coordinator and helped coordinate the prestigious events we run in and around West

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