Third Party Claims Handler
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Third-Party Claims Handler - Assessment Day (8th March)
Are you looking to join a friendly, welcoming team? Do you enjoy working with customers and problem-solving? If so, this role may be for you!
We are currently recruiting for Third-Party Claims Handlers to join an existing team in Tunbridge Wells, Kent working on a 35-hour contract. You will need to have experience in motor claims handling and preferably Personal Injury handling experience, while great customer service skills are essential! On Friday 8th March an assessment day will be held locally with several of these positions available, so if you like the sound of it - click apply now!
What you will be doing -
You will be managing your own caseload of customers, ensuring all claims are handled within the deadlines set and within FCA regulations. You will be ascertaining the viability of claims, and giving the customer a fair and clear outcome.
You will gain full understanding of the claim by either telephone or email and make follow up contact to update the customer and discuss the outcome.
The role will involve contacting internal and external parties for relevant information in order for investigations to take place and you will need to update the internal database at all stages with accurate information.
You will need to ensure you are always up to date with organisational changes to policies and procedures so all information you give is correct.
Now for the good bit!
This position is paying a starting salary of £18,000, rising to £21,000 after the training period! The company have fantastic benefits packages and there is parking on site.
If you're interested in this role, please contact Tyler at the FPR Havant office or email me at !
FPR Group are acting as an employment business in relation to this vacancy.
Note: this is the location of the town or city the job is in and not the exact location of the employer.
Your Key Contact
I joined FPR Group in November 2018, after graduating with a BA in English. Though I am just beginning here, I am already learning so much about the field and all its intricacies. I am tasked with placing both temporary and permanent roles, and enjoy talking to new people everyday and helping…